Is VoIP cheaper than analogue?

This is quite a difficult one to answer. First we need to start with some explanations. Sometimes people can confuse VoIP phones with VoIP lines. When talking about a phone system (as opposed to home VoIP lines or Skype®) VoIP phones simply means phones that run over your computer network as opposed to a dedicated telephone wiring network in the office. The nice feature of VoIP phone is that they can be easier to c up, and can be used in remote offices or home locations without incurring call diversion charges. If this is important to your business, then the TalkSwitch can support this. The downside to VoIP handsets is that they take a little more configuring than analogue phones.

When talking about VoIP lines, this is the equivalent of taking your standard analogue phone line and running it over your ADSL internet connection. There is usually a monthly line rental (which can be much lower than your normal analogue rental) and you can typically have more than one line per ADSL connection. This means that you can have mix of VoIP lines and an analogue line all running over the one line you may already have installed…. And the good news is that the TalkSwitch supports this as well! Be warned that there is a limit to how many VoIP calls can be made over a single ADSL connection before call quality is affected.

Call charges over the VoIP line are sometimes slightly cheaper than normal call charges, and international rates can offer significant savings.

If you are considering VoIP phones or lines and would like a little more help, please give us a call on 0845 070 4274.

This page is made available as a service from BPSD Ltd. The advice given must be accepted "as is" and no warranty is either given or will be accepted. No liability will be accepted for anything contained within this document.