How to setup direct dialling - not pressing 9 for an outside line

To enable direct outbound dialling, this is done on a per-extension basis. In the TalkSwitch Configuration tool, go to System Information>Local Extensions.

For each extension that requires direct dialling, click “Additional Settings” (the button is in the middle of the tab).

Check “Enable direct line access using” and ensure Hunt Group 9 is selected (assuming that your system is setup in the default manner, using 9 for an outside line).

Note: If this is enabled, to make a local extension call, the user will need to press ** first.

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